Step Up Your Career: Czech & English Customer Support in Sofia

About the position

Are you ready to take your language skills to the next level? We invite highly motivated Czech and English speakers to join our dynamic customer support team in Sofia, where your expertise will make a difference for users from all over the world. Experience a workplace that supports your growth and rewards your commitment. Key Responsibilities: Communicate with customers in Czech and English, providing excellent support via phone, email, and chat Respond to questions, troubleshoot issues, and find effective solutions promptly Track, document, and escalate customer requests when necessary Maintain a positive, proactive attitude to ensure a high level of service Ideal Candidate: Czech language at C2 level and strong English (B2+) is essential Strong interpersonal, listening, and communication skills Ability to multitask and remain organized in a fast-paced environment Problem-solving mindset and attention to detail Reliability, professionalism, and a willingness to learn Availability to work flexible shifts, including evenings and weekends What We Offer: Attractive welcome bonus Competitive base salary Comprehensive training to ensure your success (including ongoing learning and development opportunities) Supportive, multicultural team environment in a vibrant Sofia location Special bonuses for key life events (such as marriage, childbirth, or graduation) Full healthcare coverage, medical and dental Life insurance, sports card program, and exclusive staff discounts Partnership and relocation support if needed At our company, you'll have the chance to build your experience, advance your skills, and enjoy real career prospects while making an impact. Ready to start an exciting new chapter in your career? Apply now and help us deliver outstanding customer experiences - your next opportunity in Sofia is waiting!

Place of work