Swedish-Speaking Customer Service Representative

About the position

Swedish-Speaking Customer Service Representative Athens, Greece Start Dates: 19 January 2026 | 2 March 2026 We are currently looking for Swedish-speaking Customer Service Representatives to join an international customer support team based in Athens, Greece . This role supports a fast-growing global e-commerce platform offering a wide variety of products at competitive prices, with a strong focus on customer satisfaction and seamless online shopping experiences. Your Responsibilities Provide high-quality customer support via phone, email, and chat in Swedish Handle inquiries related to orders, deliveries, returns, and general account support Ensure customer satisfaction by offering clear, accurate, and timely solutions Maintain a professional and customer-oriented approach at all times Work collaboratively with internal teams to resolve escalated cases Requirements Native or fluent Swedish (C1/C2 level) Good command of English (B2 minimum) Excellent communication and problem-solving skills Customer-focused mindset and ability to multitask EU passport or valid EU work permit Willingness to relocate to Greece (if not already based there) Relocation Package 2 weeks of hotel accommodation upon arrival Flight ticket provided (within the EU) Airport pickup Real estate agency fee covered Work-from-Home (WAH) Information Relocating candidates: Work-from-home is based in Athens Local candidates: Work-from-home is possible from anywhere in Greece What We Offer Competitive salary with performance-based bonuses Full-time, stable employment contract Paid training and continuous development opportunities International and multicultural work environment Career growth within a global organization How to Apply Please send your English CV to: amanda.kiss@cbtalents.org

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