Customer Expert for Delivery Services - Finnish - Remote in Greece

About the position

Position: Customer Expert Work model: Remote Location: Greece Employment type: Full-time What you will do: Handle inbound communication (calls, chats, tickets) from restaurant partners and end customers Resolve queries related to orders, refunds, delivery, and platform use Deliver professional and empathetic customer service support across all service channels Follow provided response templates and quality standards Escalate sensitive and unresolved issues where necessary Perform ad-hoc tasks as required by the project What you will bring: Excellent communication skills in Finnish Fluent in English – both spoken and written communication Previous experience is not required, but customer service background is a plus! Strong written communication and typing skills Confident with PC tools and multitasking between platforms What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you) Competitive monthly salary + 2 extra salaries per year Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses

Place of work