Customer Expert for Well Know E-commerce - Finnish - Chania, Crete

About the position

Position: Customer Expert Work model: On Site Location: Chania, Greece Employment type: Full-time What you will do: Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company Utilize phone calls, e-mails and chats in order to provide a seamless customer experience Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner Turn every customer into a happy customer! Exchange ideas and solutions with your colleagues! Enjoy your time in Crete! What you will bring: Fluency in Finnish Very good use of English – both in written and spoken language Work experience in the field of retail is welcome Familiarity with e-commerce will be considered an asset Exceptional communication & soft skills, as well as a problem-solving mentality Computer knowledge/tech savviness A positive and adventurous attitude A sponge that is willing to soak up all the knowledge and experience we offer What we offer: Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you) + Free accommodation. Competitive monthly salary + 2 extra salaries per year A generous bonus scheme Fully remunerated training by certified instructors Health care benefits and numerous other discounts Consistent support for anything you may need along the way State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV Special events as well as community & social responsibility initiatives Free online Greek language courses Professional growth & development opportunities within a multicultural, safe and fun workplace

Place of work