Level Up Your Career: Bilingual Customer Service Role in Vibrant Lisbon!

About the position

Are you ready to deliver outstanding customer experiences while growing your skills in an international environment? Our Lisbon-based team is searching for talented communicators to join us supporting a diverse, global customer base. Key Responsibilities: Assist customers across email, chat, phone, and social media channels Deliver clear guidance on account setup, verification, and technical issues Resolve customer inquiries efficiently and professionally Build trust through attentive, solution-focused communication Provide feedback to improve our processes Who You Are: C1+ Portuguese speaker, with English at B2 level Comfortable with computers and fast typing (MS Office skills a plus) Quick to adapt to new technology and software A true team player with a positive, proactive attitude Prior customer service experience is welcome but not mandatory Able to work full-time on 24/7 rotative shifts, including nights and weekends Strong communicator who can explain complex ideas simply What We Offer: Competitive salary and bonuses Daily meal allowance Private health insurance after 6 months Full-time, on-site in Lisbon Modern, supportive team environment Opportunities to learn and develop your career 40h/week, 2 rotating days off Take the next step in your journey. Apply today and join a dynamic international team in the heart of Lisbon!

Place of work