Security Service Technician

About the position

Security Service Technician A well-established security systems integrator is hiring a security service technician to support commercial customers through service calls, scheduled maintenance, and small projects. If you like troubleshooting, clean installs, and leaving systems better than you found them—this security service technician role is for you. What You’ll Do Respond to service tickets, scheduled maintenance, and occasional after-hours calls as a security service technician Diagnose, troubleshoot, repair, and replace components across access control, CCTV, and intrusion systems Program, test, and commission systems; isolate issues in hardware, software, and networking Complete clear, accurate service documentation for customers and internal tracking Handle small upgrades, minor installs, and system optimizations as a security service technician Partner with teammates to cross-train and improve service operations Preferred Experience: (but not required): Relevant field service CCTV experience: Milestone / Genetec Access Control experience: AMAG / Lenel / Genetec / Software House - CCURE / S2 Intrusion experience: DMP / Bosch Requirements 3–5+ years servicing/programming/integrating electronic security systems (especially access control) Solid troubleshooting and programming skills (you’re the “find it and fix it” security service technician) Comfortable with hand/power tools and basic mechanical/electrical work Valid driver’s license + clean driving record Local travel to job sites; minimal overnight travel may occur Benefits Medical/Dental/Vision PTO/holidays 401(k) match Life insurance & Disability Plan Wellness Program Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Cell phone reimbursement (if applicable) Paid parental leave Wellness support Vehicle or mileage reimbursement (role dependent) Equal Opportunity Employer.

Place of work