Onsite AV Technician - Corporate Environment (London)

About the position

Onsite AV Technician - Corporate Environment - London Were looking for an experienced On-Site AV Technician to provide end-to-end AV support, critical meeting coverage and executive-level service at a London-based corporate head office. This is a high-profile onsite role where professionalism, technical confidence and customer experience matter just as much as hands-on AV knowledge. You'll be the go-to expert for daily meeting support, troubleshooting, and system reliability in a demanding corporate environment. The Role: Provide primary onsite AV maintenance and support within a corporate head office Deliver day-to-day support for meeting rooms and conferencing spaces Troubleshoot and resolve AV system faults with immediate, in-person support Own support cases from initial report through to resolution Prioritise and manage incoming AV support requests effectively Track, update and close support cases accurately Test conferencing and meeting room systems daily Provide white-glove support to senior stakeholders and executives Support meetings, presentations and executive visits Liaise with internal teams, consultants and external vendors Deliver end-user training and clear guidance on AV systems Recommend improvements to AV systems, processes and best practices Remain calm, professional and solutions-focused during critical meetings What You'll Bring: Strong background in corporate AV support and maintenance Confident fault-finding across audio, video and conferencing systems Excellent customer service and stakeholder management skills Ability to remain composed under pressure Proactive mindset with strong attention to detail Comfortable working independently in an onsite environment Additional Information: This is a full-time, permanent position Salary is competitive and dependent on experience, within the advertised banding (not negotiable outside this range) Excellent opportunities for ongoing learning and career development

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