Trust & Safety Content Moderator

About the position

Job Title Content Moderator – Trust & Safety (French & English) Location Lisbon, Portugal On-site – TP Tejo Start Date 2 February 2026 About the Role As a Content Moderator for Social Media , you will be responsible for reviewing and moderating user-generated content for the French market , ensuring a safe and compliant online environment. You will apply platform policies and community standards while maintaining high quality and performance levels aligned with client KPIs. What You'll Do Review and moderate high volumes of online content for social media platforms targeting the French market Ensure all user-generated content complies with client policies and community guidelines Develop and maintain strong knowledge of moderation policies and standards Apply best practices to consistently meet and exceed client KPIs Identify trends and use acquired knowledge to propose internal and external improvement ideas Maintain objectivity while reviewing sensitive or challenging content What Youll Need Native-level French (written and verbal) – mandatory English proficiency at B2 level – mandatory Ability to learn quickly and adapt to new policies and tools Strong judgment skills and the ability to separate personal beliefs from moderation decisions Positive attitude, motivation, and resilience Experience working with high volumes of online content (preferred) Availability to work 24/7 rotating shifts , Monday to Sunday – mandatory Benefits Stable employment with career progression opportunities Continuous training and personal development investment Health insurance from day one Possibility of accommodation in company-provided apartments Initial flight cost reimbursement Annual return flight to home country (within Europe) Free Portuguese language courses Access to sports activities and organized social events Monthly and quarterly performance bonuses

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