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Call Center Trainer - Cebu City (onsite)

About the position

We need trainers for our e-commerce account. About the job: Trainer - Ecommerce (Cebu City) | Onsite Account: E-commerce Type of Support: Non-voice Work Setup: 100% Onsite (Cebu) Shift Schedule | Rest Days: 24x7 Start Date: ASAP Job Description: Assigns appropriate pre-study work, as defined by client and Individual training organization Consistently and thoroughly completes required tracking and reporting tasks Communicates Trainee at Risk to Training Manager (attendance, assessment scores, success factors, activity results, etc.) Conducting outlier, Vitality and ad hoc client/process-related trainings Support service levels by being productive whenever required Training the new and old team members on SOPs Collaborating with teams for creating and designing of new training content Qualifications: 2nd year completed/College Grad Minimum 1 year experience as a trainer Preferred: Familiarity with non-voice processes Good communication skills Will do a demo based on any customer service approach

Place of work

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Cebu
app.general.countries.Philippines

About the company

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Job ID: 10236234 / Ref: b958301f1fb81dbaeb671dc7965f2b5a

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