Human Resource Officer - Company Based In Mombasa

About the position

Job Purpose The HR Officer is responsible for supporting day-to-day HR operations, ensuring compliance with Kenyan labor laws, coordinating recruitment, overseeing employee relations, managing HR documentation, and supporting the overall HR strategy to foster a productive and positive work environment. Key Responsibilities Recruitment & Selection Coordinate the full recruitment cycle: job postings, CV screening, interviewing, and onboarding. Upon request prepare employment contracts in line with the Employment Act of Kenya. Maintain a talent pipeline and support workforce planning. HR Administration Maintain accurate and up-to-date employee records (digital and physical). Prepare HR reports (headcount, leave balances, overtime, turnover, disciplinary actions). Manage employee files, payroll input, and statutory deductions (NSSF, NHIF, PAYE). Support conflict resolution and disciplinary processes in compliance with Kenyan labor laws. Promote a positive workplace culture and staff welfare initiatives. Employee Relations Facilitate grievance handling and provide guidance to employees and supervisors. Performance Management Support implementation of performance management systems (KPls, appraisals). Track performance improvement plans (PIPs). Assist department heads in ensuring performance protocols are followed. Learning & Development Identify training needs and help coordinate internal and external training. Keep training records and evaluate training effectiveness. Support audits, compliance checks, and implementation of HR standards. Enforce disciplinary procedures consistently. Welfare, Health & Safety Manage staff welfare programs, leave management, and absenteeism tracking. Support health & safety initiatives in collaboration with HSE teams. Manage medical insurance updates and staff claims where applicable. Qualifications & Minimum Requirements Education Bachelor's degree in Human Resource Management, Business Administration, Social Sciences, or related field. Professional HR certification (e.g., CHRP-K, Higher Diploma in HRM) is highly preferred. Experience 4-6 years of HR generalist experience in Kenya. Experience in recruitment, HR administration, employee relations, and labor law application. Experience in FMCG is a must. Skills & Competencies Strong knowledge of Kenyan labor laws (Employment Act, Labour Relations Act, OSHA, WIBA). Excellent communication and interpersonal skills. High integrity, confidentiality, and professionalism. Strong organizational and reporting skills. Proficiency in MS Office and HRIS systems. Personal Attributes Attention to detail. Ability to work independently and handle multiple tasks. People-centric and approachable personality. Problem-solving and conflict-resolution ability. Key Performance Indicators (KPls) Recruitment turnaround time. Accuracy and timeliness of HR reports. Compliance with labor laws and internal HR policies. Employee satisfaction and engagement scores. Efficiency in leave management and payroll input HR Policy & Compliance Ensure organizational HR policies comply with the Employment Act, OSHA, and other applicable laws.

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