Customer Expert for well known e-commerce - Swedish speaking - Chania, Crete

About the position

P osition: Customer Service Agent W ork model: On-site L ocation: Chania E mployment type: Full-time Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users. The job: Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company Utilize phone calls, e-mails and chats in order to provide a seamless customer experience Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner Turn every customer into a happy customer! Exchange ideas and solutions with your colleagues! Enjoy your time in Crete We need YOU, because: You’re ready to relocate to sunny Greece You speak swedish fluently You have strong English skills – both written and spoken You’ve got an excellent eye for the detail Problem-solving is your superpower You can stay calm and professional - even when things don’t go as planned Customer support experience is nice to have, but not a dealbreaker! What’s in it for you? Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses and accommodation) Competitive monthly salary + 2 extra salaries per year Health care benefits Full paid training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses 👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.

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