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Dutch Tech Product Support Specialist in Porto

About the position

🌞 Ready to start a new adventure in sunny Porto? Join us in one of Europe’s most charming and vibrant cities! With its colorful streets, stunning river views, and rich culture, Porto offers the perfect mix of work and lifestyle. Whether you’re into exploring historic spots, enjoying delicious food, or working by the ocean breeze β€” Porto has it all. Now’s your chance to build your career in a dynamic international environment, right in the heart of Portugal! 🌞 πŸ’¬ Join us as a Tech Product Support Specialist! πŸŒπŸ’» Help users from around the world with innovative tech tools! Be the friendly face behind fast, high-quality support. πŸš€βœ¨ πŸ’Ό Your Tasks πŸ“© Respond to support questions via email & chat πŸ› οΈ Follow clear guidelines (SOPs) to solve issues or escalate when needed ⏱️ Stay on track with service level goals & quality standards πŸ“š Join training sessions & reviews to keep growing and improving βœ… What We’re Looking For πŸ—£οΈ Dutch: C2 level (native-like fluency) πŸ—£οΈ English: B2 level (comfortable communication) πŸ–‹οΈ Excellent writing skills πŸ’¬ Experience handling chats & support tickets πŸ“ž Bonus if you've worked in a contact center or service team (especially for ad tech!) πŸ“± Familiar with social media and digital ads πŸ” Great at solving problems & understanding complex issues πŸŒͺ️ Flexible and adaptable in a fast-moving environment πŸ’‘ Product support experience is a big plus! What We Offer πŸš€ New and modern office. πŸ“š Full training to help you succeed. 🏑 Relocation support (if applicable). 🌍 We promote inter-company mobility to work at any of our sites around the world. πŸ₯ Private health insurance, free after six months πŸ’Ά Competitive wages (14 monthly payments per year) πŸŽ‰ Be part of a project with real impact Location Porto, Portugal #CustomerTechnicalSupport #WorkAbroad #CareerOpportunity #JoinOurTeam #Recruit4Work #portojobs #portugal

Place of work

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Tarragona
app.general.countries.Spain

About the company

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Job ID: 10232795 / Ref: 5501896fb3937be18b7746ef8993fa83

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