Senior Manager, Optical Laboratory - Manufacturing

About the position

Job Summary: Leads all aspects of our Northern California Optical Manufacturing Lab in Richmond, CA Leads/manages a team of 110+ FTEs and 5 direct reports producing 450K eyeglass orders per year Optimizes productivity while achieving quality eyeglasses and high member satisfaction Leads teams to achieve key metrics including Turnaround Time (TAT), quality, first pass yield, and other member satisfaction metrics Ensures compliance with safety rules, policies, procedures and KPs Principles of Responsibility Identifies opportunities and creates action plans for improved efficiencies and productivity Supports employee engagement to fulfill our vision of service/quality excellence Must be capable to lead in Labor Management Partnership environment Leads 24-hour x 5 days per week manufacturing organization with 110+ FTEs to support eyeglass manufacturing of 10,000 orders per week. Location : Richmond, CA (Onsite) Currently 0% remote, but we have opportunities remote work perhaps one day per week. Based out of Optical Manufacturing Lab at 930 Marina Way South Richmond, CA 94804 Required Skills Bachelors degree in Business Management, Business Administration, Science, Technology, Engineering, or Mathematics (STEM), or related field AND minimum eight (8) years of experience in an optical lab Preferred or Nice-to-have Skills Preferred Qualifications: Optician Certification from the American Board of Opticianry. Six Sigma Green Belt Certification. Manufacturing experience Supply Chain Management Years of Experience: minimum eight (8) years of experience in an optical lab environment or directly related field OR Minimum eleven (11) years of experience in an optical lab environment or a directly related field. Industry Experience: Manufacturing and / or Optical Laboratory Education Requirements: Bachelors degree

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