Customer Quality Engineer

About the position

Customer Quality Engineer Autoliv is the world's largest automotive safety supplier, with sales to all major car manufacturers in the world. More than 68,000 associates in 27 countries are passionate about our vision of Saving More Lives. Bring your authentic self- join to our family of heroes! The diversity you bring will help us to keeping people safe. If your skills can help save lives, you’ll find a home at Autoliv. Where you will work: Aguascalientes Plant | On site What you’ll do: Provide proper follow up to all quality issues related to the customer by leading the multidisciplinary team. Coordinate all activities to ensure the customer satisfaction meet the expectation. Drive multidisciplinary team to problem resolutions. Promote customer standpoint at plant level. Promote continuous improvement and zero defects culture. Customer satisfaction 8D’s response on time PPAP approval Proper documentation in the systems 1. Primary contact for external quality issues 2. Communicate customer claims to the plant 3. Team leader for customer 8D’s 4. Validate CA’s effectiveness to prevent reoccurrence. 5. Responsible of monitoring the customer scorecard. 6. Responsible to provide response to the customer. 7. Team leader for customer 8D’s. 8. Responsible of coordinate external sorting activities. 9. Responsible to obtain PPAP approval for engineering changes. 10. Update and monitoring of customer portals 11. Leader of customer visits related to quality item. What is required: Bachelor’s degree Microsoft office Customer portals Problem solving skills Basic knowledge of Mechatronics What’s in it for you: •Attractive compensation package •Recognition awards, company events, family events, university discount options and many more perks. •Gender Pay Equality Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.

Place of work