Customer Support Representative

This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details: Job Scope: Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback, and other issues related to the company's products. Assisting and resolving customer issues related to Grab services, payments, orders, and the Grab App. Requirements: Proficiency in English (both spoken and written). Open to SPM leavers and fresh graduates; full training is provided. Salary Package: Basic Salary:RM2,100 KPI/Attendance Allowance:Up to RM400 Shift Allowance:Up to RM300 Total Potential Salary:Up to RM2,800 per month, including allowances. Working Hours: Shift Schedule: Rotational shifts. Daily Working Hours: 9 hours per day, including a 1-hour break. Workweek: 6 days a week with 1 day off (depending on the shift schedule). Job Type: Full training provided (1 month duration) This role would be a good fit for someone looking to start a career in customer service, especially in a dynamic and fast-paced environment. The training provided suggests that no prior experience is necessary, making it an ideal opportunity for fresh graduates.