Guest Experience Operations Associate

About the position

We are seeking a proactive and detail-oriented Guest Experience Operations Associate to support clients with organizing and coordinating their travel plans. This role centers on delivering a smooth planning experience through accurate research, clear communication, and reliable coordination. You will assist clients by gathering information, assembling itineraries, and ensuring all arrangements are properly confirmed. This opportunity is ideal for someone who enjoys helping others, managing details, and working in a structured yet flexible environment. Key Responsibilities Communicate with clients to understand preferences, schedules, and expectations Research and organize lodging, transportation, and activity options Coordinate reservations and confirm details accurately Prepare itineraries and planning documentation Support clients with changes or updates when needed Provide consistent service throughout the planning process Qualifications Strong attention to detail and organizational skills Professional communication and customer service abilities Ability to work independently and manage priorities Experience in support or coordination roles is beneficial What We Offer Flexible work environment Ongoing training and guidance Access to planning tools and operational support

Place of work