Portuguese Customer Support, Athens (RELOCATION PACKAGE INCLUDED)

About the position

We are hiring Portuguese-speaking Customer Support Agents to work on an international social media platform project.

Location: Athens, Greece (On-site)
Start date: 2nd March
Relocation package: Included

Role Overview

As a Portuguese-Speaking Customer Support Agent, you will provide high-quality support to users via phone, email, and chat, ensuring an excellent customer experience in a multicultural environment.

Key Responsibilities

• Support Portuguese-speaking customers via phone, email, and chat
• Provide accurate information and resolve issues efficiently
• Ensure customer satisfaction and service quality
• Meet productivity and performance targets
• Collaborate with international teams

Requirements (Mandatory)

• Portuguese C1/C2 level and good English skills
• EU citizenship OR valid work/residence permit for Greece
• Availability to work on-site in Athens
• Availability to work on a rotational schedule between 10:00 – 22:00 (including weekends)
• Customer-oriented mindset and strong communication skills

Salary & Benefits

• €1,045.72 gross/month × 14 salaries
• Productivity bonus: up to 10% of gross salary
• Food allowance: up to €80/month (based on on-site working days)

Salary progression:

• After 12 months: €1,100 gross/month × 14
• After 36 months: €1,150 gross/month × 14

Relocation Package Includes

• 2 weeks of hotel accommodation
• Flight ticket (within the EU)
• Airport pickup
• Real estate agency fee covered

What We Offer

• Multicultural and international work environment
• Stable, long-term project
• Career development and growth opportunities

How to Apply

Apply directly through this job post or send your CV (in English) to:
samanta.silva@cbtalents.org

Interviews are ongoing

Place of work