Talent Job Seeker
Danish-Speaking Junior Customer Support Representative
- directions_car Porto
- work Em tempo integral
Sobre este anúncio de emprego
About the Role
We are seeking a Danish-speaking Customer Support Representative to join our international service team in Porto. In this role, you will assist customers by answering inquiries, solving problems, and providing a high-quality support experience.
This is an excellent opportunity to build your career in a multicultural and supportive environment with a global company.
Key Responsibilities
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Provide customer support in Danish via phone, email, and chat
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Identify customer needs and offer accurate solutions
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Guide users through troubleshooting steps or product features
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Maintain records and follow internal procedures
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Collaborate with cross-functional teams when needed
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Ensure a positive service experience and client satisfaction
Requirements
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Native or fluent Danish (C1+) — mandatory
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Good level of English for internal communication
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Strong communication and problem-solving skills
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Customer-oriented mindset and positive attitude
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Ability to work on-site in Porto
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Previous customer support experience is a plus, but not required
Accepted Legal Status for On-Site Work in Portugal
Candidates must hold one of the following:
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EU ID
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Residence Card
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Manifestação de Interesse (in process)
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Valid Visa (under consultation/evaluation)
What We Offer
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Competitive salary package
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Paid training and continuous development
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International work environment
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Career growth opportunities
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Supportive and friendly team culture
Local de trabalho
Porto
Portugal
Sobre a empresa
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Lugares relevantes nas proximidades
- Porto
- Vila Nova de Gaia
- Rio Tinto
- Ermesinde
- Maia
- Espinho
- Senhora da Hora
- Matosinhos
- Gondomar
- Águas Santas
Job ID: 10189429
/ Ref: 0c16c2a5d26051a406c31f63f0c1232a